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Find My Model Number

1. Check the bottom of the box, you should see the model number near the bar code.

2. Check the back or bottom of the main unit, it should have a rating label that shows your model number.

3. Check your manual. Your product’s model number is listed on the front cover of your instruction booklet.

Trouver mon numéro de modèle

1. Vérifiez le fond de la boîte, vous devriez voir le numéro de modèle près du code-barres.

2. Vérifiez l'arrière ou le dessous de l'unité principale, qui doit porter une étiquette indiquant le numéro du modèle.

3. Consultez votre manuel. Le numéro de modèle de votre produit est indiqué sur la couverture de votre livret d'instructions.

Warranty & Returns

SharkNinja offers a 60-day money back guarantee or a 90-day money back guarantee on purchases for select products. The applicable money back guarantee will be stated with your order.

  1. Ninja Customer Service | Official Support & Help Centre
  2. Warranty & Returns
  • Returns

    • United States and Canada 60-Day Returns, Refunds and Exchanges Policy
  • Warranty Information

    • Ninja FrostVault™ Go Cooler 3-Year Limited Warranty
    • NINJA LUXE CAFÉ ONE (1) YEAR LIMITED WARRANTY
    • Ninja FlexFlame™ Outdoor Cooking System - Ten (10) Year Limited Warranty
    • Ninja Foodi NeverStick 10 Year Warranty
    • Ninja EverClad™ Cookware Limited Lifetime Guarantee
    • Ninja Neverstick™ Ceramic Pro™ 10-year Limited Warranty
    • See all 19 articles

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