This article contains the FAQs for the CW600 Series Ninja NeverStick™ Comfort Grip Cookware.  This supports the following SKUs: CW60020, CW60030 and CW69010. 

 

Product Specs

How thick is the base of my pan?

Ninja NeverStick™ Comfort Grip Cookware has a base thickness of 2.8mm.

How do I know the size of my frying pan?

The diameter of the top of the rim on the pan is the size fry pan you have.

How long are the handles on the pans?

The handles are either 7 or 8 inches long, depending on the size of the pan. 

What type of cooking surface will my pan work on?

Your Ninja NeverStick™ Comfort Grip Cookware cookware is all range capable: gas, electric, glass ceramic, and induction.

Why is the NeverStick™ coating textured?

Plasma ceramic particles are fused to the surface of the pan, creating a super-hard, textured surface that interlocks with our exclusive coating for a superior bond. Plus, our coating is metal-utensil safe, dishwasher safe, and enables excellent food release.

 

Cleaning Questions

How do I clean my pans?

Pans can be hand-washed or cleaned in the dishwasher once cooled.

CLEANING & CARE

Allow cookware to cool completely before washing.

Never immerse a hot pan in cold water, as this may lead to irreparable warping. Always clean cookware thoroughly after use, as grease buildup over time can lead to food sticking. If you notice grease or discoloring on the stainless steel front casting of the silicone handles or stainless steel induction base, clean thoroughly with baking soda and white vinegar, then wipe with a sponge or soft cloth.”

DISHWASHER

Use automatic dishwashing detergent without bleach or citrus additives. Prolonged, regular dishwashing may eventually mark or discolor your cookware. If regularly washed in the dishwasher, some darkening of the exterior of the base may occur—this is

normal and will not affect cooking performance.

HAND-WASHING

Use mild liquid dish soap. Abrasive pads and sponges should

only be used if they are approved for use on nonstick cookware.  DO NOT use abrasive cleansers or cleaning pads not rated for nonstick cookware, as they can damage cookware.

How can I clean the stainless steel induction base and front casting on the silicone handles?

If you notice grease or discoloring on the stainless steel induction base or stainless steel front casting of the silicone handles, clean thoroughly with baking soda and white vinegar, then wipe with a sponge or soft cloth.

How can I safely remove sticky and/or burnt-on debris from my pan?

Wait until your pan cools and soak it in warm water, then use a non-abrasive sponge or towel to remove any debris.

 

Cooking with / Preparing My Cookware

Can I use cooking spray in my pans?

Never use aerosol cooking sprays. These burn at low temperatures and will leave a residue that leads to sticking.

Should I pre-heat my cookware and when do I know that it's ready for cooking?

Yes, when properly preheated, NeverStick™ Technology enables excellent food release without sticking. Our cookware is made with thicker gauge aluminum, so it may take longer to preheat than you are used to. The result is a forgiving pan that cooks consistently time and time again.

To determine if your pan is ready for use, simply add a few drops of water. If you hear a sizzle, the pan is ready for use. If not, continue pre-heating. 

What temperature should I use when cooking?
  • Use high heat for boiling liquids and searing. Never leave an empty pan on high for more than 3 minutes as this can damage the pan and lead to sticking.
  • Use medium-high heat for sautéing, frying, stir-frying, and omelets.
  • Use medium heat for reducing liquids and making pancakes or sandwiches.
  • Use low heat to warm foods, simmer ingredients, or prepare delicate sauces.
Why do I sometimes hear a popping noise when cooking?

Two things can happen that can cause this noise:

  1. Moisture can get trapped between the glass and the stainless steel rim around the glass and cause a popping/crackling/hissing sound. This is normal and will not affect cooking performance.
  2. As the lid heats up and the glass and stainless steel start to expand slightly, rubbing can occur from the thermal expansion and create noise. There is no need for concern.
Why is there a popping/crackling sound coming from the lid when cooking?

Two things can happen that can cause this noise:

  1. Moisture can get trapped between the glass and the stainless steel rim around the glass and cause a popping/racking/hissing sound. This is normal and will not affect cooking performance.
  2. As the lid heats up and the glass and stainless steel start to expand slightly rubbing can occur from the thermal expansion and create a noise. There is no need for concern.
Is it safe to use my pan in the oven?

Yes, all Ninja NeverStick™ Comfort Grip Cookware and lids are oven safe up to 400°F. Easily go from stovetop to oven to finish cooking meats, brown toppings, or bake like you can in cast iron.

Is it safe to use my pan under a broiler?

Yes, all Ninja NeverStick™ Comfort Grip Cookware and lids oven safe up to 400°F. Easily go from stovetop to oven to finish cooking meats, brown toppings, or bake like you can in cast iron. If using with your broiler, make sure your temperature is no higher than 400°F and that there is space between the pan and the broiler.

Is it safe to deep-fry in my pan?

Yes, for recipe inspiration check out the recipes at www.ninjakitchen.com.

Why does food sometimes stick to my pans?

Overheating your pans can lead to food burning and sticking. Also, if you used an abbrasive cleaning tool, it could have damaged the cooking surface and caused food to stick.

What types of utensils can I use in my pans?

All utensils are safe for use, including metal utensils, such as metal spatulas, spoons, whisks, and tongs. Never use sharp instruments such as knives or forks or appliances such as electric mixers to cut, chop, or whip foods in any nonstick pan. Such use will damage the nonstick finish and void the warranty.

Will Ninja™ Foodi™ NeverStick™ pans really never stick?

When properly preheated, NeverStick™ Technology enables excellent food release without sticking. Our cookware is made with thicker gauge aluminum, so it may take longer to preheat than you are used to. The result is a forgiving pan that cooks consistently time and time again.

Do I need to season my pans?

No, your NeverStick™ coating does not need to be seasoned.

 

Storing My Cookware and General Questions

What is the best way to store my pans?

We recommend storing your pans in a single layer if possible. If you need to stack your pans, place a sheet of paper towel or cloth towel in-between each pan to reduce the chances of coating damage. 

How long is the warranty? What does the warranty cover?

Visit ninjawarranty.com to learn more about the NeverStick limited guarantee. 

Do the handles get hot?

Cool-touch silicone handles allow for mitt-free cooking on stovetops. Handles only stay cool on the stove top (not inside the oven).

Why are the outsides of my pans discolored?

If cooking on a gas range, do not allow the flame to rise along the outside of the pan, as this may lead to discoloration.

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