This article contains the FAQs for the C50000 Series Ninja™ Foodi™ NeverStick® Premium Nesting Cookware. This supports the following product SKUs: C50020, C50026, C50030, C50130, C50150, C50215, C50225, C50235, C50465, C50480, C52200, C53000, C53300, C54000, C56000, C59500, C59500C, C59500SS, C59600 and C59600C.
Product Specifications
How long are the handles on the pans?
The handles will be either 7 or 8.5 inches long, depending on the size of the pan.
How do I know the size of my fry pan?
The diameter of the top of the rim is the size of the fry pan you have.
How thick is the base of my pan?
Ninja™ Foodi™ NeverStick® Premium has a heavy-gauge base thickness of 4.5mm.
Why is the NeverStick® coating textured?
Plasma ceramic particles are fused to the surface of the pan, creating a super-hard, textured surface that interlocks with our exclusive coating for a superior bond. Plus, our coating is metal-utensil safe, dishwasher safe, and enables excellent food release.
Cleaning/Maintenance
How do I clean my pans?
Pans can be hand-washed or cleaned in the dishwasher once cooled.
CLEANING & CARE
Allow cookware to cool completely before washing. Never immerse a hot pan in cold water, as this may lead to irreparable warping. Always clean cookware thoroughly after use, as grease buildup over time can lead to food sticking. If you notice grease or discoloring on the stainless steel handles or stainless steel induction base, clean thoroughly with baking soda and white vinegar, then wipe with a sponge or soft cloth.
DISHWASHER
Use automatic dishwashing detergent without bleach or citrus additives. Prolonged, regular dishwashing may eventually mark or discolor your cookware. If regularly washed in the dishwasher, some darkening of the exterior of the base may occur—this is normal and will not affect cooking performance.
HAND-WASHING
Use mild liquid dish soap. Abrasive pads and sponges should only be used if they are approved for use on nonstick cookware. DO NOT use abrasive cleansers or cleaning pads not rated for nonstick cookware, as they can damage cookware.
How can I safely remove sticky and/or burnt-on debris from my pans?
Wait until your pan cools and soak it in warm water, use a non-abrasive sponge or towel to remove any debris.
Why are the outsides of my pans discolored?
If cooking on a gas range, do not allow the flame to rise along the outside of the pan, as this may lead to discoloration.
How can I clean my stainless steel handles or induction base?
If you notice grease or discoloring on the stainless steel handles or stainless steel induction base, clean thoroughly with baking soda and white vinegar, then wipe with a sponge or soft cloth.
How can I keep the the handles and bottom exterior of the pans from discoloring?
The pans can be cleaned with white vinegar, baking soda, and a soft cloth to remove built-up grease and reduce discoloration.
Why is there discoloration on the bottom exterior of the pan?
Tall gas flames, grease, and abrasive cleaning (with metal wool, for example) can cause the exterior of the pan to discolor. This will not affect cooking performance, and you can try cleaning with white vinegar, baking soda, and a soft cloth to reduce discoloration.
Cooking
What type of cooking surface will my pans work on?
Your Ninja™ Foodi™ NeverStick® Cookware is all range capable: gas, electric, glass ceramic, and induction.
Is it safe to deep-fry in my pans?
Yes.
Can I use cooking spray in my pans?
Never use aerosol cooking sprays. These burn at low temperatures and will leave a residue that leads to sticking.
What temperature should I use when cooking?
- Use high heat for boiling liquids and searing. Never leave an empty pan on high for more than 3 minutes as this can damage the pan and lead to sticking.
- Use medium-high heat for sautéing, frying, and stir-frying.
- Use medium heat for reducing liquids and making pancakes, sandwiches, and omelets.
- Use low heat to warm foods, simmer ingredients, or prepare delicate sauces.
What types of utensils can I use in my pans?
All utensils are safe for use, including metal. Metal utensils including spatulas, spoons, whisks, and tongs are safe for use with your Ninja™ Foodi™ NeverStick® Cookware. Never use sharp instruments such as knives or forks or appliances such as electric mixers to cut, chop, or whip foods in any nonstick pan. Such use will damage the nonstick finish and void the warranty.
Why does food sometimes stick to my pans?
Overheating your pans can lead to food burning and sticking or if you use an abrasive cleaning tool that could damage the cooking surface, it can cause food to stick.
Why does liquid run to the edges of the pan?
Our pans have a built-in concavity to keep them stable, and due to the hydrophobic nature of our coating, water, and other liquids will tend to move toward the edges of the pans. Also, overheating a pan or shocking a hot pan with cold water can cause irreparable warping.
Why does the pan take so long to heat up?
The thickness of our pans will cause slower time to reach optimal temperature but because of the thickness this will allow for even heating and forgiveness to not burn food as easily
When boiling water in a pan/pot with a lid on it, why is there steam coming out from the lid?
While keeping the lid on when boiling for extended periods of time this may cause steam to force the lid up and release. This is normal
Preparing to Use
Is it safe to use my pans in the oven?
Yes, all Ninja™ Foodi™ NeverStick® Cookware is oven safe up to 500°F and lids are oven safe up to 400°F. Easily go from stovetop to oven to finish cooking meats, brown toppings, or bake like you can in cast iron.
Is it safe to use my pans under a broiler?
Yes, all Ninja™ Foodi™ NeverStick® Cookware and lids oven safe up to 500°F. Easily go from stovetop to oven to finish cooking meats, brown toppings, or bake like you can in cast iron. If using under the broiler, make sure the temperature is no higher than 500°F and that there is space between the pan and the top of the oven.
Do I need to season my pans?
No, the NeverStick® coating does not need to be seasoned.
Should I preheat my cookware and when do I know it's ready for cooking?
We recommend preheating your pan for 2 to 3 minutes at the same temperature you intend to use when cooking. DO NOT use a hotter temperature to heat your pan than intended for cooking. To determine if your pan is ready for use, simply add a few drops of water. If you hear a sizzle, the pan is ready for use. If not, continue preheating.
Do the handles get hot while cooking?
Since the Ninja™ Foodi™ NeverStick® Cookware line uses stainless steel handles for versatility between the stovetop to oven, they are not heat resistant. If you are cooking for a long period of time, using a high temperature, cooking in the oven, or your pan/pot has a short handle, the handle can heat up.
Storage
How should I stack my pans?
Our unique nesting design protects cooking surfaces during storage. For best scratch protection, stack your pots in one column and your pans in another. Order them from largest to smallest from bottom to top. To avoid scratching the outer rim, lift any stacked pan vertically and never rotate pans while stacked. Our lid handles are engineered so you can stack the lids in any order to fit your storage needs.
What is the best way to store my pans?
We recommend storing your pans in a single layer if possible. If you need to stack your pans, place a sheet of paper towel or towel in between each pan to reduce the chances of damage to the coating.
Other
Are Ninja™ Foodi™ NeverStick® pans really NeverStick?
When properly preheated, NeverStick Technology enables excellent food release without sticking. Our cookware is made with thicker-gauge aluminum, so it may take longer to preheat than you are used to. The result is a forgiving pan that cooks consistently time and time again.
Why do I hear a crackling noise when I rinse off my pan and then put it on a burner?
Water can get between the induction plate and the pan. When the pan is placed on a hot burner, this can cause a popping/crackling noise until the moisture evaporates. This is consistent across most induction plates and will not affect cooking performance.
Why is there a popping/crackling sound coming from the lid when cooking?
Two things can happen that can cause this noise:
- Moisture can get trapped between the glass and the stainless steel rim around the glass and cause a popping/crackling/hissing sound. This is normal and will not affect cooking performance.
- As the lid heats up and the glass and stainless steel start to expand slightly, rubbing can occur from the thermal expansion and create a noise. There is no need for concern.