This article contains the FAQs for the CT800 Series Ninja Chef™. This supports the following product SKUs CT800, CT800C, CT805, CT805BRN, CT810, CT810C, CT815A, CT815C and CT815Q.

How do I pause or stop a program?

a) To pause a blending cycle, press Start/Start, note the program will time out after 5 minutes of no interaction. To stop a program entirely, press Start/Stop.

How do I turn the unit on?

a) Press the Power button to turn the unit on. The button will flash when a container is properly attached to the base and ready to use. Press the Power button to turn the unit off when finished.

What is Auto-iQ?

-These 10 pre-set programs combine a unique set of pulsing, pausing, and blending patterns to take the guesswork out of drink and meal making

Can the Ninja Chef pulverize seeds?

a) Yes. For best results when making a smoothie or drink, select the EXTRACT button and let the program run until it completes.

How does the Ninja Chef differ from other Ninja products?

a) The 1500-watt advanced motor system with next-generation blades is designed to power through tough ingredients and avoid bogging down. b) 10 Auto-iQ programs: Ice Cream, Soup(1), Nut Butter, Flour/Mill, Extract, Dressing, Puree, Frozen Drink, Smoothie, Dip/Salsa. c) Manual mode with variable speed control provides Ninja's widest variable speed range from 7K to 18K RPM(2), allowing for total control and customization. d) Programmable Timer: Select TIMER+ to use a countdown timer and add blend time in 10-second intervals up to two minutes for added control and customization. e) The Clean Program helps with the cleaning process, so there are no more issues with dried-on food residue under sharp blades or the need to manually clean sharp blades. Simply run the program with some warm water and a drop of dish soap after you are done preparing your recipe"it's that easy. (1)Blend soup in the pitcher from hot ingredients. (2)RPMs measured at free load.

Does the Ninja Chef contain microwave-safe parts?

a) No, there are no microwave-safe parts.

What are the containers made of?

a) All containers are made of BPA-free Tritan plastic.

Are the blades rustproof?

a) Yes, the blades are made with a high-quality stainless steel that is rustproof and dishwasher safe.

How much wattage does the Ninja Chef use?

a) 1500 watts

What kind of blades does the Ninja Chef have?

a) It has stainless steel blades.

How long is the cord?

a) Approximately 2.5 feet (30 inches).

What is the warranty on the Ninja Chef?

a) It has a 1-year limited warranty.

Which accessories and attachments are compatible with the Ninja Chef?

a) 24 oz. Single-Serve Cup Kit b) 24 oz. Double-Walled To-Go Tumbler

Where can I buy additional accessories?

a) You can buy additional accessories by visiting ninjaaccessories.com.

Can I use my old Pro Extractor blades with this unit?

a) No, the Ninja Chef has a different Pro Extractor Blade that only works with the Ninja Chef.

Where can I buy replacement parts for my Ninja Chef?

a) You can buy replacement parts at ninjakitchen.com. Click on the Store tab to find all the parts you need.

How do I register my Ninja Chef?

a) You can register your Ninja Chef at registeryourninja.com.

What is the maximum capacity of the Pitcher?

a) It has a maximum liquid capacity of 64 ounces for room temperature or cold ingredients or liquids. b) The maximum hot liquids/ingredient capacity of 36 ounces. c) The maximum clean level is 24 ounces with warm water and a couple drops of soap.

Can I blend hot liquids or make soup in my Ninja Chef?

a) Yes, but only in the Pitcher included with this unit. DO NOT blend hot or warm liquids or ingredients beyond the MAX HOT LIQUID fill line. ALWAYS blend hot ingredients or liquids using the Soup IQ Program.

Does the Ninja Chef come with a recipe book?

i) CT805 comes with a 50-recipe Inspiration Guide. ii) CT810 and CT815A come with a 35-recipe Inspiration Guide.

How do I assemble the Pitcher?

a) To assemble place the pitcher on your motor base so it forms a diamond. When you are facing the front of the blender the pitcher handle should be on the right side of the base or facing you for the pitcher to sit correctly. Once the pitcher is on the base, twist clockwise or to the left to form a square and lock the pitcher in place. The handle will now be aligned with the front right corner or front left corner of the base.

How do I install the lid on the Pitcher?

a) Place lid onto the Pitcher, press down firmly, then press both side clips onto lid fully, so they snap onto lip of Pitcher. Insert the lid cap into the lid and turn clockwise to lock into place.

How do I remove the lid from the Pitcher?

a) To remove the lid, pull up one of the side tabs, then lift off the lid. The Pitcher can then be emptied. If hot ingredients were blended, place the Pitcher on a flat surface, carefully hold the Pitcher handle, and remove the lid. Exercise caution when pouring hot ingredients.

When using the Single-Serve Cup, why don't all the IQ programs show?

a) Certain Auto-iQ programs are compatible with each container. You are able to select only those programs that are illuminated once a certain container is locked in place on the base.

What is the EXTRACT program used for? What does Extract mean?

a) The EXTRACT program is ideal for hard, leafy, or fibrous whole fruits and vegetables, including their skins, seeds, and stems. EXTRACT is best used when making juices, ice pops, or morning green shots with these ingredients.

Can I ground coffee in the Pitcher?

a) It is not recommended to ground coffee in your pitcher.

Can I grind seeds such as flax seeds, or nuts to make nut butter?

a) Yes, you can use the Nut Butter IQ program.

What does a flashing red Power button mean?

a) The button will flash when a container is properly attached to the base and ready to use. When flashing avoid any contact with moveable parts.

Why are ingredients chopped too finely or are too watery?

a) The ingredients have been over-processed. Use PULSE mode for controlled processing.

What is the Tamper used for?

a) Depending on the recipe, you may need a little extra help getting ingredients down to the blades of your Pitcher. Some specific moments that might call for using your Tamper include but are not limited to: large-batch recipes, highly frozen ice cream recipes, nut butter recipes with no added oil, and purees with little to no added liquid (think hummus or bean dip).

How do I use the Tamper?

a) If desired, or if ingredients are not blending properly, use the Tamper to help push ingredients toward the blades. While your unit is running, remove the lid cap and insert the Tamper through the opening. Then, angle the Tamper into each of the 4 corners of the Pitcher, pushing ingredients toward the blades. DO NOT use the tamper when blending hot ingredient or liquids.

Can I use the tamper while the blender is running?

a) You can use the tamper while the unit is running, but can only insert the tamper through the lid cap opening. By doing so, the tamper will not make contact with the blades.

Why are ingredients collecting on the lid or sides of the Pitcher?

a) The mixture is too thick. Add more liquid or use the Tamper to help push the ingredients toward the blades. DO NOT use the tamper when blending hot liquids or ingredients.

Why can't I create snow from solid ice?

a) Do not use ice that has been sitting out or has started to melt. Use ice straight from the freezer. b) Start with a few pulses and then go to a continuous blending cycle. c) For best results, use the Tamper to push the ice down toward the blades.

Can I add ingredients to the pitcher when blending?

a) Yes, but only remove the center lid cap. DO NOT add ingredients to the blender while blending hot ingredients

Does the Pitcher have a pour spout for serving?

a) No, remove the lid to pour ingredients out of the pitcher or use a serving tool.

What does a blinking "JAR" message mean?

a) The container is not installed on the base properly. For your safety, the unit will be able to be turned on only when the container is properly installed. Please refer to the assembly pages of this instruction manual for assistance.

You get a blinking "Err" message.

a) Your motor has overheated or your unit has been running continuously for more than 3 minutes within a brief period of time. If this occurs, simply unplug the unit, remove the container, and allow unit to cool before restarting.

Why can't I run the CLEAN program twice with the single-serve cup?

a) CLEAN mode is intended to be used as a single cycle for the cup. The unit will prohibit a user from running back-to-back CLEAN mode cycles and display "Err" message. If the container is not completely clean after the CLEAN cycle is complete, please follow hand-washing or dishwasher instructions.

Using the CLEAN Mode:

a) Pitcher: To run the self-cleaning program with the Pitcher, first add warm water to the MAX CLEAN line and two drops of dishwashing soap to the Pitcher. Secure Pitcher lid and lid cap in place. Select CLEAN mode, then press START/STOP to begin. The unit will shut down when the self-cleaning cycle is complete. Make sure to thoroughly rinse and air-dry the Pitcher. b) Cup: When using CLEAN mode for the blender cup, fill the cup halfway with warm water and add one drop of dishwashing soap. Secure the Pro Extractor Blades Assembly to the blender cup, then install cup onto motor base. Select CLEAN mode, then press START/STOP to begin. The unit will shut down when the self-cleaning cycle is complete. Make sure to thoroughly rinse and air-dry the cup.

How can I clean my Ninja Chef?

a. Hand-Washing: Wash containers, blade assemblies, lids, and Tamper in warm, soapy water, using a dishwashing utensil with a handle to avoid direct contact with the blades. Exercise care when washing Pro-Extractor Blades Assembly and Pitcher, as the blade assemblies are sharp. Thoroughly rinse and air-dry all parts. b. Dishwasher: The Tamper and all containers, lids, and blade assemblies are dishwasher safe. It is recommended that the Tamper and lids be placed on the top rack of the dishwasher. Exercise care when handling Pitcher and Pro Extractor Blades assembly, as the blade assemblies are sharp. c. Using CLEAN Mode: To run the self-cleaning program with the Pitcher, first add warm water to the MAX CLEAN line and a couple drops of dishwashing soap to the Pitcher. Secure the Pitcher lid and lid cap in place. Select CLEAN mode, then press START/STOP to begin. The unit will shut down when the self-cleaning cycle is complete. Make sure to thoroughly rinse and air-dry the Pitcher. When using CLEAN mode for the blender cup, fill the cup halfway with warm water and add one drop of dishwashing soap. d. Motor Base: Turn off the unit and unplug the motor base before cleaning. Wipe motor base with a clean, damp cloth. Clean the control panel with a soft cloth, such as microfiber, to prevent scratching. To remove residue from the control panel, you may use an all-purpose cleaner.

How do I clean the motor base?

a. Clean the control panel with a soft cloth, such as microfiber, to prevent scratching. To remove residue from the control panel, you may use an all-purpose cleaner. NEVER directly spray the base or control panel with water or other liquids. b. DO NOT use abrasive cloths/pads/brushes to clean the base or control panel, as this can dull or scratch the surface.

How should I store my Ninja Chef?

a. Store the unit upright with the lid on the Pitcher. b. DO NOT store blended or unblended ingredients in the Single-Serve Cup with the Pro Extractor Blades assembly attached. c. DO NOT stack items on top of the containers. Store any remaining attachments alongside the unit or in a cabinet where they will not be damaged or create a hazard.

What are the dimensions of the Ninja Chef?

a. 8.465x 9.724 x 17.992

When using the Single-Serve Cup, why don't all the IQ programs appear?

a. Certain Auto-iQ programs are compatible with each container. You are able to select only those programs that are illuminated once the container is attached to the motor base.

Can I blend hot ingredients or liquid in the Single-Serve Cup?

a. No. DO NOT blend hot ingredients or liquids in the Single-Serve Cup. Doing so may cause excessive pressure buildup, resulting in the risk of the user being burned. Only the Pitcher can be used to blend hot ingredients.

Can I use my old Pro Extractor blades with this unit?

a. No, the Ninja Chef has a different Pro Extractor Blade that only works with the Ninja Chef.

How do I assemble the Pitcher?

a. To assemble place the pitcher on your motor base so it forms a diamond. When you are facing the front of the blender the pitcher handle should be on the right side of the base or facing you for the pitcher to sit correctly. Once the pitcher is on the base, twist clockwise or to the left to form a square and lock the pitcher in place. The handle will now be aligned with the front right corner or front left corner of the base.

How do I install the lid on the Pitcher?

a. Place lid onto Pitcher, then press down firmly, making sure that both side clips on lid fully snap onto lip of Pitcher. Insert the lid cap into the lid and turn clockwise to lock in place.

How do I remove the lid from the Pitcher?

a. To remove the lid, pull up one of the side tabs, then lift off the lid. The Pitcher can then be emptied. If hot ingredients were blended, place the Pitcher on a flat surface, carefully hold the Pitcher handle, and remove the lid. Exercise caution when pouring ingredients to prevent possible burns.

Can I ground coffee in the Pitcher?

a. It is not recommended to ground coffee in your pitcher.

Does the Pitcher have a pour spout for serving?

a. No, remove the lid to pour ingredients out of the pitcher or use a serving tool.

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