This article contains the FAQs for the MC510 Series Ninja® 2-in-1 Slow Cooker. This supports the following product SKUs MC510 and MC510Z.
Bubbling appearance on the inner pot
The bubbling that occurs on the inner liner of the multicooker pot is typical during the formation of the inner liner of the multicooker pot. These marks are acceptable and will not change over time.
Can I deep fry in the Ninja Cooking System?
The Ninja Multi-Cooker should never be used for deep frying. It can be used for searing and sauteing.
Can I leave my house with the unit plugged in and cooking?
It is perfectly safe to leave the Ninja plugged in ONLY when using SLOW COOK, BAKE, WARM, or Auto-iQ Meals or Grains settings. When using the other settings, you must be present, like when using a stove.
Can I put the pot into the freezer?
No, it is not recommended to store food in the cooking pot in the freezer.
Can I put the pot into the fridge?
Yes. The pot can go straight from the fridge to the multi-cooker without cracking.
Can I reheat food in my multi-cooker?
Yes! The STOVE TOP function is perfect for reheating. Simply place your food in the unit and set STOVE TOP HIGH to warm the unit. Adjust appropriately as you would on your stovetop at home. Do not use the STAY WARM function to reheat food.
Can I take the lid off the pot when slow cooking?
It is not advisable to take the lid off during the first 2 hours of cooking, as it can result in significant heat loss and will require additional cooking time. Should you need to lift the lid to stir, do so quickly and be sure to check food for tenderness and doneness at the end, adding on additional cooking time as necessary.
Can I use the pot on my stovetop or oven?
No. It is recommended that you do not use the pot on a stovetop or in the oven to preserve the nonstick coating of the pot.
Do the handles and the exterior of the pot get hot?
Yes. As with any heating appliance, it is always good to be safe. We recommend using oven mitts when handling the unit. The control panel will remain comfortable to touch without the use of mitts.
How can I get additional parts or accessories?
Please contact Customer Service.
How do I clean my Ninja Multi-cooker?
Wash the cooking pot, steaming/roasting rack, and glass lid with warm, soapy water. The cooking pot, steaming/roasting rack, and glass lid are also all dishwasher safe. If food residue is stuck on the cooking pot, fill the pot with water and allow to soak before cleaning. DO NOT use scouring pads. If scouring is necessary, use a nonabrasive cleanser or liquid detergent with a nylon pad or brush. The Silicone Mitts (MC510Z CONFIGURATION ONLY) are not dishwasher safe.
How do you clean the main housing unit?
Simply unplug the unit from the wall outlet and allow it to cool. NEVER immerse the main housing unit in water or any other liquid. To clean the main housing unit and control panel, wipe with a damp cloth.
How much food can I put inside the pot?
The pot can cook a chicken that weighs up to 6 pounds, or a roast that weighs up to 4 pounds. Please do not fill the pot more than two-thirds full with a liquid.
Is preheating required?
In your Ninja Cooking System, no preheating is required for the manual cooking functions (SLOW COOK, STOVE TOP, BAKE, and STEAM.) However, if you are using the STOVE TOP function, results will be better if you let it come up to temperature.
Is the inner pot microwave-safe?
No. The cooking pot cannot be used in a microwave oven.
Should I need an oven mitt to take off my lid? What should I do?
Although a mitt is not required to remove the lid, the contents of your cooking pot and the steam from inside of your pot will be hot. You may want to wear a mitt if you are more comfortable removing the lid that way.
What are the best utensils to cook with?
As with any nonstick surface, use scratch-resistant, non-metal utensils on the surface of the pot.
What is dishwasher safe?
The cooking pot, steaming/roasting rack, and glass lid are all dishwasher safe. The Silicone Mitts (only MC510Z) are not dishwasher safe.
What is slow cooking?
Slow cooking allows you to cook at a low temperature, over a long period of time. This leaves meat tender and juicy (even the less expensive cuts) while other ingredients become moist and infused with a deep, rich flavor. Slow cooking also offers the ultimate in ease and convenience, as you cook everything in a single pot that doesn't require constant supervision. The Ninja Cooking System with Auto-IQ has three different ACCUTEMP SLOW COOK settings: HIGH, LOW, and WARM, giving you the flexibility to adjust cooking times to fit your schedule. The HIGH setting cooks approximately twice as fast as the LOW setting. Use LOW for all-day "set it and forget it" cooking. Use HIGH for half-day or shorter periods of time. Once the cooking cycle is complete, the unit will automatically switch to STAY WARM, which will run for 12 hours.
What is the power cord length?
24 Inches
What is the wattage of the unit?
1200 Watts
Why is the Ninja Cooking System different from other standard slow cooking appliances?
With the Ninja Cooking System, you can sear with the STOVE TOP function, then SLOW COOK, all in the same pot. Keep in all the delicious flavors of your ingredients, reduce sauces after slow cooking, and even reheat food: true one-pot cooking with more flavor and less mess.
Will the exterior housing of my unit get hot during the cooking process?
Yes. Be sure to use protective oven mitts when handling during the cooking process.