This article contains the FAQs for the CF020 Series Ninja® Coffee Brewer. This supports the following product SKUs CF020, CF020C and CF021.
No, however a medium grind coffee is recommended.
We do not recommend adding water to the water reservoir while the Ninja Coffee Brewer is in use.
We do not recommend brewing tea in the Ninja Coffee Brewer. After brewing coffee, there will be coffee oils and flavors that will be left in the brew basket which may effect the flavor of the tea.
The Ninja Coffee Brewer is designed to brew between 137 and 175 degrees Fahrenheit.
The Ninja Coffee Brewer is designed to brew between 184 and 190 degrees Fahrenheit.
(NOTE: The Ninja Easy Frother is not included with the CF02X, but can be purchased seperately.) Start by adding 6 oz. or less of cold milk to the glass jar. For cold froth, skip to Step 2. For hot froth, see instructions below. Microwave milk warming times:700-900 watts: 60-75 seconds1000-1200 watts: 45-60 secondsIMPORTANT: Remove black frother press prior to placing the glass jar in the microwave. CAUTION: Glass surface will be hot to touch after heating the liquid in the microwave. Use care when handling the jar. Place the frother press into the glass jar and secure the lid. NOTE: Ensure the pouring holes are turned away from spout lid when frothing to prevent milk splashing out. Pump the frother press for 20 to 30 seconds to create velvety-smooth micro froth for your specialty drinks. For best results, keep the bottom end of the frother press submerged below the surface of the milk while pumping. Pour micro froth into your mug or drinking glass. Top make a layered drink, pour the micro froth first and then brew over it. For more of an integrated drink, brew coffee first then add micro froth. Enjoy your frothed milk or cream in your favorite Ninja Coffee Brewer beverages.
To remove the water reservoir from the base, hold the reservoir by the grip, and twist counterclockwise. Either flip the lid top over or remove lid by twisting counterclockwise. Fill with water up to, but not exceeding, the Max Fill line (43 oz. ). To replace the water reservoir, place on top of the base and twist clockwise until you feel the reservoir lock into place. NOTE: Depending on the size and brew type, you may have water left in the reservoir.
A medium grind coffee is recommended.
The model number can be found on the bottom of your unit. The model number will begin with the letters 'CF'.
After a brew you may notice leftover water in your water reservoir after filling to the minimum fill line of the size selected. The water reservoir markings are minimum fill lines that indicate if there is enough water for the proper brew size in the reservoir, but all brew styles use different amounts of water to create the proper flavor and concentration. Auto-iQ One-Touch Intelligence will only use the water needed for the brew size and style selected. Please note that the system is designed to always have water remain in the reservoir after a brew. This to protect the boiler from boiling dry, and helps extend the life of your machine.
After turning on your Ninja Coffee Brewer, the pre-heat notification will illuminate for 3 minutes as your brewer warms up. Once it has warmed up to the proper temperature, the pre-heat notification will turn off indicating it is time to brew.
Before your first brew, we recommend runing two Full Carafe, Classic Brew cycles with just water (no grounds) to prime your Ninja Coffee Brewer. With your brewer plugged in and powered on, fill your reservoir with water up to, but not exceeding, the Max Fill line. Place the carafe under the brew basket, choose the Full Carafe setting, then press the Classic Brew div. When the cycle is complete, discard the water in the carafe and repeat. After you have completed two cycles, you are ready to use your Ninja Coffee Brewer.
Cleaning your brewer is very important to ensure you're receiving the best possible coffee from your Ninja Coffee Brewer. Clean your brewer when the CLEAN div on your Ninja Coffee Brewer illuminates.
Cleaning your Ninja Coffee Brewer is easy. Follow the instructions below . Before cleaning, close the Drip Stop. After each brew is complete and the coffee grounds have cooled, discard the paper filter. If using the permanent filter, carefully remove and wash. Remove brew basket from the brewer, rinse, and wash with soap and warm water. Wash the carafe and brew-through lid with soap and warm water. Use a bottle brush or cloth to wash the inside of the carafe. DO NOT use a wire brush. Wipe machine down with a cloth and soap and warm water. Let the warming plate cool before cleaning with a wet cloth and soap and water. DO NOT immerse the base in water. NOTE: The brew-through lid, glass carafe, permanent filter, and water reservoir are top-rack dishwasher safe. NOTE: For descaling troubleshooting, see flow chart.
For milder coffee, try the Classic Brew setting using light roast beans and a paper filter in your brew basket (rather than the permanent metal filter). If you want an even milder flavor, you can put less coffee in the brew basket " just keep in mind that grounds do absorb liquid during the normal brew cycle, so you will wind up with a less concentrated, larger cup of coffee.
For stronger coffee, try the Rich Brew setting using dark roast beans and the permanent filter in your brew basket (rather than a paper filter). If you want an even bolder flavor, you can add more coffee grounds in the brew basket " just keep in mind that the additional grounds do absorb liquid, so you will wind up with a more concentrated, smaller cup of coffee.
It"s easy - simply press one of the brew size divs (Cup, Travel Mug, Half Carafe, or Full Carafe) on the control panel. The brew size icon will illuminate to show which brew size you have selected.
Many variables go into brewing the perfect cup of coffee. Three of those variables, Temperature, Pre-Infusion, and Saturdation, are difficult to manage on your own. Our Thermal Flavor Extraction(R) Technology automatically controls them for you. How It Works: Temperature: Water is heated to the ideal temperature for coffee. Pre-Infusion: Grounds are evenly saturated then given time to 'bloom' Saturation: Grounds are saturated again for an even and consistent extraction
(Only Provide if Consumer Inquires) -Yes, with our stainless steel travel mug, the use of a metal spoon is okay and will not cause breakdown.
No, the paper filter and permanent filter should not be used together. Please use either a paper filter or the permanent filter when brewing coffee. Using a permanent filter in conjunction with a paper filter may result in the clogging and backing up of water and/or coffee in the filter basket.
Yes, you may select a different brew size or style. Results vary depending upon the status of the current brew cycle.
Once the Ninja Coffee Brewer has brewed the first cup, the brewer is pre-warmed. This enables any following brews to be slightly hotter. For a hotter first cup, after plugging in and turning on your brewer by pressing the Power div, allow 3 minutes for your brewer to pre-heat.
Power on the unit then press the Delay Brew div. Add the recommended amount of coffee to the brew basket for your brew size and brew type. Toggle the drip stop to the open position, denoted by a water droplet. Fill the reservoir with water up to, but not exceeding, the Max Fill line. The Delay Brew div will illuminate and the clock will begin to flash "12:00" or the last Delay Brew time that was set. While the clock is flashing, press the H (Hour) or M (Minute) divs to set the time you would like the Delay Brew to begin. The AM or PM indicator will illuminate on the left side of the display as you are setting the desired time. Once the desired time has been set, select the size of the vessel that you would like to brew. Select the Brew Type that you desire from the four flashing divs. The selected brew type will be illuminated. Once the time, brew size, and brew type have been set, allow the Delay Brew div to stop flashing, or press the Delay Brew div to activate. When the Delay Brew is activated, the Delay Brew div will illuminate and an audible signal will play to verify the Delay Brew is set. Place the appropriate sized vessel under the brew basket. IMPORTANT : The unit must remain on in order for the Delay Brew function to work. Do not power off after setting Delay Brew. Also, make sure the Drip Stop is in the open position.
The beeping indicates that your coffee is ready, ENJOY!
The brew basket is designed to fit a #4 cone paper filter, or the gold Ninja Permanent Filter.
The carafe is designed to keep most of the coffee volume in the bottom so it will be closer to the Intelligent Warming Plate. This helps maintain the coffee at the ideal drinking temperature.
For the most effective cleaning, we recommend using a descaling solution specifically formulated for coffee maker cleaning. Alternately, fill the water reservoir to the travel mug line (16 oz. ) with only white vinegar. This method is effective for mildly scaled machines. See flow chart for additional troubleshooting.
The dimensions of the Ninja Coffee Brewer are as follows: Imperial (inches): 10.827 (depth) x 10.354 (width) x 14.764 (height); OR Metric (centimeters): 27.5 (depth) x 26.3 (width) x 37.5 (height)
The Intelligent Warming Plate is a heater that will automatically turn on after selecting Half Carafe or Full Carafe on either the Classic Brew or Rich Brew setting. The Intelligent Warming Plate will adjust the heat it produces to avoid burning the coffee over time. You may also activate the Warming Plate by pressing the Stay Warm div, within 2 hours of the initial brew. The HOT SURFACE light is a safety feature that will illuminate when the warming plate is hot. If you leave your brewing vessel on the Intelligent Warming Plate for an extended period, the HOT SURFACE indicator may illuminate, even if the Stay Warm function has not been initaited. The HOT SURFACE light will remain on until the warming plate has reached a safe temperature. DO NOT touch the surface when this light is illuminated.
The Intelligent Warming Plate is designed to keep your coffee hot for two hours. After that, the warming plate will turn off automatically. If you would like to turn off the Intelligent Warming Plate sooner, you can"simply press the Stay Warm div. If you would like the Warming Plate to say on longer, you can program it to stay on up to 4 hours. Turn the Multi-Serve dial to Half Carafe or Full Carafe. Press and hold the Stay Warm div until the clock begins to flash the current time the warming plate will stay on for. Quickly press the hour or minute (H or M) to increase the time up to 4 hours. The time will lock in after 5 seconds or you can press the Stay Warm div. NOTE: The HOT SURFACE light will illuminate when the warming plate is hot. Do not touch the surface when thi s lightis illuminate.
The Intelligent Warming Plate plate is activated when brewing a Half Carafe or Full Carafe on either Classic Brew or Rich Brew. The warming plate adjusts how much heat is delivered to the carafe to keep your coffee hot without burning it, which would leave the coffee tasting bitter. These intelligent features will ensure the last cup tastes just as good as the first. The warming plate will automatically turn off after 2 hours, however you can enable the Stay Warm functionality for up to four hours, or as little as 15 mins. If you want to adjust your time to stay warm, simply press and hold down the Stay Warm div for 3 seconds and the clock begins to flash. Use the Hour div to toggle between 1 and 4 hours, and the Minute div to toggle in between 15 minute intervals. Once you have selected the desired Stay Warm time, please press the Stay Warm div again to activate.
The only accessories that are microwave-safe are the Ninja insulated cups, mugs and tumblers.
The Over Ice Brew is designed to brew hot coffee over ice to lock in the flavor for rich, smooth iced coffee. Make sure your cup, travel mug, or carafe is filled all the way to the top with ice cubes. We strongly recommend ice cubes when making iced coffee. Shaved and crushed ice have different packing characteristics. Because of this, you should NOT use shaved or crushed ice as the vessel used may overflow once coffee is brewed over the ice. IMPORTANT: DO NOT use hot water in the water reservoir. We recommend cool, fresh, filtered water.
The Permanent Filter, Water Reservoir, Water Reservoir Flip Top Lid, Glass Carafe and Brew-Through Lid are all top-rack, dishwasher safe. The brew basket is NOT dishwasher safe.
The white particles/film you are seeing may be mineral deposits coming from the water you're using. This is an indicator that your Ninja Coffee Brewer needs to be cleaned. Follow the instructions on cleaning & descaling your unit in your instruction booklet, or under the 'How to clean & descale your Ninja Coffee Brewer' - FAQ.
This brewer is designed to brew coffee grounds only. Do not insert pods or K-Cups.
To brew a half carafe or full carafe, place your carafe below the brew basket and fill the water reservoir with water. Then insert a #4 paper filter or the permanent filter in the brew basket, and add your favorite coffee using the Ninja Smart Scoop. After adding the water and coffee, choose a size and brew type. If you want to pour a cup of coffee before the brew is complete you can close the Drip Stop and remove your carafe to pour a cup. Remember to replace the carafe and open the Drip Stop when you"re done. You can also use the Drip Stop to stop the brew basket from dripping coffee at the end of the brew. If you want to brew a travel mug, you can place larger cups and travel mugs directly on the base of the unit. If you want to brew a cup, lower the cup platform below the brew basket and place your cup on the platform, following the same instructions above.
To ensure the best possible coffee, a new brew cycle is needed. Refill the water reservoir to correlating fill line for your brew size, or up to, but not exceeding, the Max Fill line. Empty the brew basket, and the brewing vessel. Return the empty vessel beneath the brew basket, and insert fresh coffee grounds in the brew basket and start your brew cycle again. For additional volume troubleshooting, see flow chart.
To keep your Ninja Easy Frother looking and working its best, hand wash in warm, soapy water before first use and after each use. Unscrew the micro frother to separate the components for cleaning. Dry all components completely before reassembling and storing. Prior to next use, examine the glass to ensure it has not chipped. If glass is chipped, do not use.
To pause the brew cycle, simply move the the Drip Stop toggle to the closed position denoted by a water droplet with a slash. This stops the flow of coffee from the brew basket. After pouring your cup, quickly return the vessel and open the Drip Stop to continue brewing. CAUTION: NEVER open the brew basket while the Ninja Coffee Brewer is brewing. Scalding may occur if the brew basket is removed during brewing cycles.
To set the clock, simply press the H (hour) and/or M (minute) div until you reach the current time.
We do not recommend brewing tea in the Ninja Coffee Brewer because there are coffee oils and flavors that will be left in the brew basket. This may cause the tea to produce a flavor you may not expect.
We recommend cleaning your carafe and brew-through lid with warm, soapy water, or placing in the top rack of your dishwasher. If you want to clean the carafe more thoroughly, we recommend using a soft foam brush. DO NOT clean carafe with abrasive cleansers, steel wool pads, or other abrasive material.
When you make hot coffee, the coffee grounds will absorb some of the water that is brewed, resulting in slightly less brewed coffee than the water used. The more coffee you use, the more water will be absorbed. Additionally, our wider bottom carafe holds most of the coffee at the base, which helps control the temperature more evenly. If you are experiencing inconsistent brew volume, we recommend you run a clean cycle. Please refer to the How to clean & descale your Ninja Coffee Brewer FAQ. See flow chart for troubleshooting.
Yes, all of our cups and tumblers are BPA free.
Yes, the glass carafe was specially designed for both hot and iced coffee. When making iced coffee in the carafe, fill it to the top with ice cubes and let your Ninja Coffee Brewer do the rest.
Yes, we recommend using the brew-through lid as it helps maintain the carafe temperature, and deliver optimal flavor. Not using the brew-through lid, or not having the lid on properly, could allow heat to escape from the carafe causing the coffee to rapidly cool.
Yes, when the Ninja Coffee Brewer is brewing, you will notice that the brew type you have selected will be illuminated and pulse on and off during the brew.
Yes, you can program your Ninja Coffee Brewer System by pressing the Stay Warm div. You can enable the Stay Warm functionality for up to four hours, or as little as 15 mins. If you want to adjust your time to stay warm, simply press and hold down the Stay Warm div for 3 seconds and the clock will begin to flash. Use the Hour div to toggle between 1 and 4 hours, and the Minute div to toggle in between 15 minute intervals. Once you have selected the desired Stay Warm time, please press the Stay Warm div again to activate.
Your Ninja Coffee Brewer will stay pre-heated for 72 hours unless you turn the brewer off.
Refer to Infographic. If troubleshooting is needed, refer to flow chart.
Advise: This is commonly seen in areas where people have hard water. Hard water naturally contains higher levels of calcium and magnesium. This can easily be wiped away with a damp cloth.
Advise: If you used a cleaning solution not compatible with an aluminum boiler it may have reacted in such a way that resulted in the grey water you are seeing. It is always advised that Ninja Coffee Bar Descaling solution or a mixture of white vinegar and water be used when cleaning your machine. Run 2-3 carafes of water through the unit or until water runs clear and continue to use normally. Run 2-3 carafes of water through the unit or until water runs clear and continue to use normally.