This article contains the DDW300 Series Ninja Sip Perfect™ Travel Mug Troubleshooting Guide. This supports the following models: DW1613ST, DW1613LV, DW1613GY, DW1613EM, DW1603BK, DW1603NV, DW1603GN, DW1603WH, DW1603BP, DW1603OB, DW1603PE, DW1603BP, DW1603SB, DW1203BK, DW1203BL, DW1203CBK, DW1203CBL, DW1203CGN, DW1203CWH, DW1203GN, DW1203WH, DW2411EM, DW2411GY, DW2411LV and DW2411ST.